Sonal G.

Skills

• Advanced Communication & Problem Solving: Resolves issues promptly and maintains clear communication with colleagues and management.
• Exceptional Customer Service & Engagement: Consistently delivers excellent service, ensuring customer satisfaction and loyalty.
• Strong Team Coordination & Leadership: Effectively leads and motivates teams to achieve operational and sales targets.
• Operational Management: Skilled in opening/closing procedures, inventory control, and maintaining store presentation.
• Effective Time Management & Organization: Manages multiple priorities efficiently, aligning tasks with trade patterns.
• Health & Safety Compliance: Maintains a safe shopping environment by adhering to company policies and safety protocols.
• Proactive Adaptability & Initiative: Quickly adapts to changing situations, suggesting and implementing improvements.

About

MSc Accounting and Finance student at De Montfort University with over 2 years of hands-on experience in customer service, retail, and warehouse environments. Experienced in till operation, stock control, and thriving in fast-paced retail and service environments. Reliable, flexible, and quick to learn, with a strong focus on safety, teamwork, and delivering excellent service. Seeking a opportunity as a Customer Service Assistant in a dynamic retail environment.