Oluwanifemi O.

Skills

Retail Skills
Customer Service Excellence: Engaging with shoppers, handling queries, and ensuring a positive store experience.

Cash & Card Transactions: Accurately managing payments and till operations.

Product Knowledge: Advising customers with confidence on product features and availability.

Stock Management: Assisting with inventory checks, restocking shelves, and maintaining visual merchandising standards.

Sales & Upselling: Promoting special offers and encouraging purchases through helpful recommendations.

Hospitality Skills
Guest Interaction: Providing warm, professional service to guests in restaurants, hotels, or events.

Table Service & Order Handling: Taking accurate orders, serving food, and managing dining experiences.

Event Support: Helping with setup, coordination, and guest assistance during functions.

Cleanliness & Hygiene: Maintaining high standards of hygiene in service areas.

Complaint Resolution: Handling guest concerns with calmness and care, ensuring satisfaction.

Office Administration Skills
Clerical Support: Filing, data entry, and managing basic office tasks efficiently.

Email & Phone Communication: Handling correspondence with professionalism and clarity.

Document Preparation: Drafting letters, reports, and presentations using Microsoft Word and PowerPoint.

Spreadsheet Management: Organizing data, tracking information, and producing basic reports in Excel.

Calendar Coordination: Scheduling meetings and managing time effectively.

About

A versatile and driven individual with a genuine passion for growth, creativity, and collaboration. Known for my positive energy and curious mindset, I take pride in transforming challenges into opportunities and ideas into action. My adaptable nature allows me to thrive in dynamic environments and connect meaningfully with others.