Jignisha N.

Skills

Customer Service Excellence

Delivered outstanding customer experiences at McDonald’s by training and mentoring crew members to uphold high service standards, ensuring every customer felt valued and supported.

Cash Handling and Sales Processing

Handled cash transactions accurately during busy shifts at McDonald’s, maintaining reliability and trust in a fast-paced environment.

Inventory Management and Stock Control

Used SAP Warehouse Management System at Unipart Logistics to track shipments, manage inventory, and ensure stock accuracy, following FIFO procedures.

Communication Skills

Communicated effectively in English, Gujarati, and Hindi with diverse teams and customers, ensuring clear understanding and smooth operations.

Teamwork and Leadership

Led team-building activities and provided real-time coaching at McDonald’s to boost morale and performance, fostering a positive and productive work environment.

Problem Solving

Identified and resolved operational challenges at Amazon by applying data-driven analysis and collaborating with cross-functional teams to maintain smooth workflow.

Organisation and Time Management

Coordinated daily shipping and receiving tasks at Unipart Logistics, managing multiple responsibilities efficiently to meet deadlines.

Technical Skills

Proficient in Microsoft Office (Excel, Word, Outlook) and SAP, enabling efficient data management, reporting, and inventory control.

About

I’m a driven Business Management student with a genuine passion for sports, retail, and delivering exceptional customer experiences. With over two years of experience working in fast-paced, customer-focused environments, I’ve learned that great retail is all about connecting with people—understanding what they want, anticipating their needs, and creating a positive, memorable shopping experience. Whether it’s confidently handling cash transactions, managing stock with precision using systems like SAP and Excel, or stepping up to solve problems on the spot, I bring energy, reliability, and a can-do attitude every day. Fluent in English, Gujarati, and Hindi, I thrive in diverse environments and pride myself on making every customer feel valued. At JD Sports, I’m excited to combine my passion for sport with my strong communication and teamwork skills to help the team succeed and create an unbeatable store atmosphere that keeps customers coming back.