Regional Slots Manager

Grosvenor Casino • Full-time • Stockton-on-tees, United Kingdom • 3w ago

Job Description

As the Slots Manager, you will be entrusted with the critical responsibility of delivering the Grosvenor slots strategy (GSS) and providing essential support to General Managers in maintaining an efficient slots operation. Your primary focus will be on driving slots revenue performance across a region and managing slot KPIs to achieve the required commercial targets.

This role is a regional role covering our venues across Scotland & the North of England. You'll be required you to travel 2-3 days a week to our venues.

Main Accountabilities& Responsibilities:

Manage day-to-day "Always on" slots operations, including supplier relationships, to meet required SLAs and commercial targets
Conduct regular Business Review Meetings and ensure follow-up actions are delivered with expected results
Maintain brand standards, compliance requirements, and responsible gaming procedures
Deliver and optimise promotional campaigns, ensuring venue participation and suggesting improvements while regularly attending the promotional meetings
Stay informed about the Slots industry across all sectors (Casino, LBO, Bingo, AGC, Online) and recommend revenue-enhancing changes
Support clubs with Slots counts, collections, and discrepancy investigations
Recommend layout / venue changes that would enhance the revenue from Slots
Develop supplier relationships and maximise opportunities for product development in collaboration with the E-Gaming Team

Product and Supplier management

Ensure Supplier SLAs are maintained and developed as needs change
Work with the wider E-Gaming Team to develop supplier relationships and maximise opportunities for product development
Maximise revenue by ensuring the Machines / Terminals are situated in the prime positions, in relation to the Grosvenor Slots Strategy, ensuring this is regularly reviewed
Continue to develop and support Grosvenor’s commitments to its Responsible Gaming procedures

Qualifications

Casino slots operations industry background
Proven track record of positively influencing performance of venues and third-party suppliers
Performance driven & commercial mindset
Good communicator and ability to influence
Collaborative style and approach to work
Effective team management skills
Good time-management and prioritisation skills

Additional Information

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